Hospitality – warm, personal and engaging service standards for your guests

Compound marketing – utilizing your staff to help grow your business

Bar “food for thought” – the evolution of the bar menu and how to drive sales

Circle of Service – creating your Vision, Mission, Motto and Values

Branding - The power of branding -who are you and what are you conveying to the public?

Reading and understanding your P&L - do your managers understand the business of operating your restaurant?

Creating a compelling Beverage Program – How does your bar relate to your kitchen?