Hospitality – warm, personal and engaging service standards for your guests
Compound marketing – utilizing your staff to help grow your business
Bar “food for thought” – the evolution of the bar menu and how to drive sales
Circle of Service – creating your Vision, Mission, Motto and Values
Branding - The power of branding -who are you and what are you conveying to the public?
Reading and understanding your P&L - do your managers understand the business of operating your restaurant?
Creating a compelling Beverage Program – How does your bar relate to your kitchen?